Troubleshooting

Lighthouse member support

When lighthouse credit union login fails — quick checks before you call member support.

Before you call

Confirm you are on lighthousecu.org Login — not a bookmark from an old email.

Try another browser or private window if my lighthouse union page spins.

Check caps lock and that you are using member credentials, not an old username.

Phone: 888-436-1847

Address: 100 Lighthouse Drive, Dover, NH 03820

Routing: 211489630

This site cannot reset live credentials or move money.

1
Account locked after failed attempts
Stop retrying. Wait or call support to unlock lighthouse cu login.
2
Security code not arriving
Check spam, confirm the phone on file, and sync authenticator time if used.
3
App will not accept biometrics
First login on a new device may require username and password before Face ID or fingerprint works.
4
New member — no login yet
Enrollment may take a business day after joining. Lighthouse provisions access, not this site.

Questions about this site (not live credit union accounts)? Send a note.